Frequently Asked Questions
Everything you need to know about Bulldog Gear and your order.
What is the standard shipping time for heavy gym equipment?
Standard delivery for heavy equipment like racks and benches typically takes 3-5 business days. Smaller accessories are usually delivered within 1-2 business days via our express courier partners.
Do you offer a warranty on Bulldog Gear products?
Yes, we offer a lifetime warranty on all our UK-manufactured frames and a 2-year warranty on moving parts and upholstery to ensure your gym stands the test of time.
Can I return an item if it doesn't fit my space?
We offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping costs for heavy items are the responsibility of the customer unless the product is faulty.
Do you provide installation services for home and commercial gyms?
Absolutely. We have a dedicated installation team that can assemble and bolt down your equipment. You can select the 'Installation Service' option at checkout or contact our support team for a custom quote.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Divido for larger equipment purchases.
Is Bulldog Gear suitable for outdoor use?
While our standard powder-coated gear is designed for indoor use, we offer a specific 'Galvanised' range designed to withstand the elements for outdoor training environments.